Privacy policy

• Account details: your name and email address from the sign-in method you choose (for example Google).
• Phone number: the WhatsApp number you give us, so the Dog Dash team can contact you about your dog's care and bookings.
• Dog profiles: your dog's name, breed, birthday, weight and the photo you upload.
• Care reminders: the care tasks you set up, how often they repeat, due dates and your notes.
• Notification details: if you turn on reminder alerts, a device token that lets us send notifications to that phone or browser.

We do not collect your location, contacts, payment details or browsing history.

• To show your dogs and care schedule, and remind you 3 days before and on the day care is due.
• To send reminder notifications to devices where you turned them on.
• So the Dog Dash team can contact you on WhatsApp about care, appointments and dog taxi bookings.

We do not sell your information, show ads, or share it with advertisers.

• You can see and edit your own dogs and reminders.
• The Dog Dash team can see pawrent names, phone numbers, dogs and reminders to help with care and bookings.
• When you tap "Make an appointment" or "Call Dog Dash", WhatsApp opens with a message you can review before sending. WhatsApp's own privacy policy applies to messages you send there.
• Your data is stored securely with our hosting provider (Hercules), which runs the app, sign-in and notifications on our behalf.

We keep your information while your account is active. When you delete your account, your profile, phone number, dogs, photos, reminders and notification devices are deleted straight away.

• Edit or remove any dog or reminder at any time from your dashboard.
• Turn reminder notifications off from your dashboard or your phone settings.
• Delete your account and all its data on the delete account page.

Dog Dash Care is meant for adult dog owners and is not directed at children under 13.

Questions about your privacy? Message Dog Dash anytime.